Publications
The documents below are listed by year that they were completed. You can see additional metadata and print documents by following the links below:
2020
| Description | Date completed |
|---|---|
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CDS Web Analytics Policy Checklist Summary: The goal of this checklist is to make it easy for any CDS delivery team to make sure their service’s use of web analytics is in line with the Standard on Privacy and Web Analytics. Date added: 2021-08-10 |
2020-06-22 |
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Guidance to CDS employees to request low-dollar value unclassified software subscription services Summary: Software subscription services are online tools, paid for on a monthly or annual basis. Many of these tools can help people collaborate, build software, monitor and troubleshoot systems, etc. If you’re a CDS staff member interested in using a software subscription service, follow this process to get it approved and paid for. Date added: 2021-08-12 |
2020-04-21 |
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De-risking government IT projects Summary: The GC Digital Standards provide a useful framing for challenge questions, applicable to online services, back-office systems, and IT projects in general. This guide is adapted from questions developed originally by 18F. Date added: 2021-08-10 |
2020-02-28 |
2019
| Description | Date completed |
|---|---|
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Delivering services differently Summary: The federal government’s struggles with technology as a core competency, particularly as it underpins service delivery, are no secret. The main impediments to changing this reality are not technological. They are our reluctance and inability to revisit service models, processes, rules, sunk costs, and organizational structures largely established in an analog, slower-moving era. Date added: 2021-08-10 |
2019-11-01 |
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Hedging for major government IT projects Summary: Hedging is a way of introducing optionality to large, in-flight IT projects: instead of only betting big on a single approach, a small slice of the project funding is dedicated to trying another method. This hedge amount is small compared to the overall project cost, and decreases the risk of failure. Date added: 2021-08-10 |
2019-10-07 |
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Delivering digital services by 2025
(https://digital.canada.ca/roadmap-2025/) Summary: Canadians expect digital services that reflect the Internet era. Concrete, bold actions will help us meet those expectations. We look forward to developing this roadmap together with all of you. Date added: 2021-01-18 |
2019-05-13 |
2018
| Description | Date completed |
|---|---|
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Bringing together policy and digital delivery
(Blog post)
Summary: Here at the Canadian Digital Service, we’ve been lucky to have great role models to learn from, in the U.K., the U.S., Italy, Australia, Ontario, and many other places, as we work with our partners to improve digital services for Canadians. We use a well-established play to help drive this mission: bringing together multidisciplinary talent into teams that tackle a service challenge together. Our product teams include designers, researchers, developers and product managers, but we’ve also embedded policy and communications people into those teams. Date added: 2021-08-12 |
2018-09-07 |
2017
| Description | Date completed |
|---|---|
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Beginning the Conversation… A Made-in Canada Approach to Digital Government
(https://digital.canada.ca/beginning-the-conversation/) Summary: Between September 2016 and February 2017, the Treasury Board of Canada Secretariat met with numerous stakeholders from a variety of backgrounds, in 20 cities and 10 provinces and territories across Canada, soliciting ideas and perspectives on an emerging Government of Canada approach to improving digital service delivery. This included provincial and municipal governments, technology sector companies, start-ups and business incubators, civic tech organizations, and academic institutions. Date added: 2021-08-12 |
2017-07-18 |