Other methods
Methods we haven’t used as much, but should use more!
Content testing
When to use? You’re trying to understand how well your words work for people
How to get started? Most content testing is a derivation of usability testing. Read our usability testing tips first. Then read 18F’s introduction to content testing techniques.
Card sorting
When to use? When you’re trying to create or test organization schemes
How to get started? Read Usability.gov’s introduce to card sorting.
Multivariate testing
When to use? Use to test how multiple versions of an interface affect a metric of interest
How to get started? Talk to the platforms team and read this introduction to multivariate testing.
Observation
When to use? When you need to better understand the context in which people work
How to get started? Read UXMatters introduction to participant observation.
- Last updated by Colin on March 14, 2019